The Chooz HVAC Pros Scoring System

The Chooz HVAC Pros Score is a comprehensive 100-point rating evaluating HVAC Contractors across three areas: Platform Reviews & Ratings (30 points), Review Quality & Engagement (40 points), and Business Credibility & Operations (30 points). Our process combines AI analysis with human review by two team members to ensure accuracy and fairness. Companies scoring 94-100 points earn our Best Painter Award, while those achieving 87-93 points receive the Top Painter Award. When you are searching for a local HVAC Contractor, we recommend you strongly consider all contractors scoring above 80 points.

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Research Painters

Chooz HVAC Pros Certified Badge for 2025

Chooz HVAC Pros Certified

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Top Painter Award

Icon of a painter's tool kit inside a hexagon badge, representing an online platform to find local HVAC Contractors

Best Painter Award

Platform Reviews & Ratings (30 Points)

We analyze your star ratings across all major review platforms including Google, Facebook, Yelp, Angi, and Better Business Bureau. Rather than treating all platforms equally, we dynamically weight each platform based on where you actually receive the most reviews over the past two years. This ensures that the platforms where customers most actively share feedback about your work carry the appropriate influence in your overall score.

Review scoring gauge displaying customer satisfaction levels from 10 to 30 based on platforms like Google, Yelp, Facebook, Angi, BBB, and Instagram

Review Quality & Engagement (40 Points)

Beyond simple star counts, we dive deep into what customers actually say about your work. Our analysis examines review sentiment, the depth and specificity of customer feedback, how consistently you receive reviews over time, whether customers include photos of your work, and how effectively you respond to both positive and negative feedback. We also evaluate how well you resolve issues when they arise, as this demonstrates your commitment to customer satisfaction.

Review quality and engagement score visualized with a magnifying glass focusing on a score of 40, surrounded by icons of positive feedback, bridges, data charts, and customer reviews

Business Credibility & Operations (30 Points)

We assess the professional foundations that support quality service delivery. This includes your website quality and user experience, proper licensing and insurance coverage, industry certifications and awards, years of proven experience, and how effectively you communicate with both customers and our team. These operational elements help predict the reliability and professionalism customers can expect when working with your company.

Illustration of business credibility and operations dashboard with website, checklist, calendar, video content, and customer messages